Guidelines
How to book your Getaway with
Aurora Coach Tours
Step 1
Contact our office
To book on one of our tours, you first need to call our office on (02) 4382 2039 and speak to one of our friendly staff members.
Step 2
Secure your booking
To secure your booking, a non-refundable and non-transferable deposit of $300 per person is required.
Please DO NOT send any payment until it has been confirmed by phone that we have availability.
Payment can be made in the following ways: Credit / Debit card over the phone or via Payment link, Direct remittance or cheque. Please contact us for our bank details.
The balance of the tour is due 70 days before departure.
Step 3
Confirm your booking
Once your deposit is received, your booking is confirmed! You’ll receive a confirmation with all the details, and from there, you’re all set to start counting down to your adventure!
NB: Please note our cancellation policy. Deposits are non-refundable and non-transferable.
Bookings made before 1st January 2026:
| Cancellation fee | Per person |
|---|---|
| More than 60 days' notice | Loss of deposit |
| 21- 60 days' notice | 50% of fare |
| Less than 21 days' notice | 100% of fare |
Bookings made after 1st January 2026:
| Cancellation fee | Per person |
|---|---|
| More than 70 days' notice | Loss of deposit |
| 21 - 70 days' notice | 50% of fare |
| Less than 21 days' notice | 100% of fare |
| Murray River Cruise Cancellation Fee | Per person |
| More than 100 days' notice | Loss of deposit |
| 30 - 99 days' notice | 50% of fare |
| Less than 30days' notice | 100% of fare |
We strongly recommend that passengers take out travel insurance to cover any unforeseen circumstances which may arise. Please click here to view our full terms and conditions.
Phone
We're here to answer any questions you may have.
(02) 4382 2039
Email address
Reach out to us anytime
info@auroracoachtours.com.au
Postal address
Send us mail at this address.
PO BOX 259
Ourimbah
New South Wales Australia 2258